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Home / Operations Manager at Ecompany Solutions Inc Rochester New York Area

Operations Manager at Ecompany Solutions Inc Rochester New York Area

HR Operations Manager

Job ID REQ_146322 FACILITY Riedman Campus LOCATION Rochester, New York


Position Summary: Provides direction and counsel to assigned client groups from an influencing, proactive, "big picture" mindset, but with an ability to be reactive and task-oriented, as necessary, to coach, advise and drive business results concerning human capital issues. Manage high-risk employee relations issues including formal investigations and provide advice to ensure compliance with policies, practices, ethical standards and applicable labor and employment laws. Collaborate with the HR centers of excellence to drive engagement, attraction and retention activities.


Key Responsibilities:

  • Provide strategic and tactical direction to assigned client group on HR and business-related issues that optimize business performance.
  • Collaborate with leaders and employees to provide HR policy guidance and interpretation.
  • Advise leadership on performance management and appropriate resolution of employee relation issues.
  • Collaborate with leaders to conduct fact-finding and formal investigations to address allegations of policy violations and workplace misconduct.  Provide advice on appropriate outcomes.
  • Work closely with leaders and employees to improve employee engagement, build morale, and increase productivity and retention.
  • Provide strategic advice on operational restructuring and facilitate all aspects of the reduction-in-force policy and process in collaboration with business leaders.
  • Ensure compliance with RRH policies, practices, and ethical standards as well as applicable labor and employment laws in all HR-related activities and problem resolution to mitigate litigation risk.
  • Coordinate litigation activity for assigned client groups relating to UI hearings, SDHR Charges, EEOC Charges, etc. including collaborating with internal stakeholders and internal/external legal counsel on case preparation, strategy, etc.
  • Collaborate with leaders in support of key talent management processes including attracting and retaining key talent.
  • Support Benefit and Compensation Programs.
  • Participate in collective bargaining and other labor relations activities.

Minimum Qualifications:

  • BA/BS degree preferred
  • 5+ years HR experience with generalist experience in recruiting, employee relations, compensation and benefits preferred.


Key Attributes:

  • Ability to work well under pressure with an appropriate sense of urgency
  • Flexible in adapting and responding to changing situations
  • Ability to work independently, but also a strong, effective team player; commitment to results; solutions oriented; superior organizational skills and ability to multi-task
  • Excellent written and verbal communication skills - ability to present, train, influence, and negotiate
  • Strong interpersonal and business partnering skills along with project management and program development skills
  • High-level of personal integrity and confidentiality
  • Excellent working knowledge of HR processes and procedures
  • Superior customer service skills

Required Licensure / Certification Skills:

  • None

Rochester Regional Health System is an Equal Opportunity / Affirmative Action Employer.


PHYSICAL REQUIREMENTS S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Rochester Regional Health is an Equal Opportunity / Affirmative Action Employer. Minority/Female/Disability/Veteran

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Rochester Regional Health System

The employment policy of Rochester Regional Health is to provide equal opportunity to all persons. Our company, therefore, has made a commitment to equal employment opportunity through a positive and continuing affirmative action program. Please refer to our Equal Opportunity Employment Policy. At Rochester Regional Health, no employee or applicant for employment will be discriminated against because of any legally protected status or characteristic. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability, veteran status, pregnancy, or any other state or federal legally protected status or characteristic. Please refer to the Equal Employment Opportunity Law, Poster Supplement, and Pay Transparency Notice. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time by contacting Human Resources at 585.922.1100.

Operations Manager at Ecompany Solutions Inc Rochester New York Area

Source: https://careers.rochesterregional.org/job/rochester/hr-operations-manager/4757/15722190640